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FIFA WORLD FOOTBALL MUSEUM DIGITAL STRATEGY 

The FIFA World Football Museum launched at a pivotal moment for FIFA, with a brief to create an emotionally engaging experience for football fans worldwide.

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We were engaged to define the museum’s digital strategy, advising on best practice across platforms to reach both on-site visitors and a global audience. Our work included benchmarking leading museums and sports institutions, and developing a customer-centric framework that showed how digital could enhance the visitor experience while supporting FIFA’s wider commercial objectives.

 

Role and responsibilities: Digital Strategy

GMR Marketing 2014

02 - FIFA WFM Digital Strategy Project

© 2026 Matthew Mayes

 

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